Last Updated: August 11, 2026
This Privacy Policy explains how PeasPro ("PeasPro", "we", "us", or "our") collects, uses, stores, shares, and protects information when you use the PeasPro: Food & Delivery mobile application and related services.
PeasPro is operated by PeasPro.
Website: https://peaspro.com/
Email: support@peaspro.com
By using PeasPro, you acknowledge that you have read and understood this Privacy Policy.
Depending on how you use PeasPro, we may collect the following information:
When you create or access your PeasPro account, we may collect:
Mobile phone number
One-time password (OTP) verification information
Name
Email address, if provided
Account and profile information
Your phone number is used to authenticate your account and provide account-related services.
PeasPro may collect location information to provide delivery-related functionality.
This may include:
Precise device location
Approximate location
Delivery address
Location selected by you on a map
Location associated with an order
Location information may be used to:
Determine your delivery location
Show restaurants available in your area
Support delivery availability
Help restaurants and delivery partners fulfil your order
Provide live order tracking
Display delivery partner location during an active delivery
Improve delivery accuracy
Prevent fraud and misuse
When your order is being delivered and live tracking is available, PeasPro may display the delivery partner's current or recent location to you.
Location sharing is intended to support delivery of your order.
When you place an order, we may collect:
Restaurant or store selected
Items ordered
Quantity and price
Order amount
Delivery address
Order status
Order date and time
Order identifier
Delivery information
Payment status
Customer instructions
This information is necessary to process and fulfil your orders.
PeasPro supports online payments through third-party payment providers, including Razorpay, where available.
Payment information may be processed by the applicable payment provider according to its privacy policy and terms.
PeasPro may receive information necessary to confirm and reconcile a payment, such as:
Payment status
Transaction identifier
Order identifier
Payment amount
Payment method or payment-related information provided by the payment processor
PeasPro does not intentionally collect or store full payment credentials such as complete card numbers, CVV numbers, or UPI PINs unless explicitly stated in the applicable payment flow.
PeasPro may request access to your camera or photos/media when a feature requires you to capture or select an image.
This may be used for:
Profile images
Customer support
Order-related information
Other image-related features
Camera and photo access is not used for advertising.
Depending on the technologies and services integrated into the application, we may collect certain technical information, including:
Device model
Operating system and version
Application version
IP address
Device identifiers
Network information
Language and regional settings
Diagnostic information
Crash information
Application performance information
This information may be used for:
Security
Fraud prevention
Troubleshooting
Crash detection
Application performance
Service reliability
Technical support
Improving the application
If you grant notification permission, PeasPro may send notifications relating to your account and orders, including:
Order confirmation
Order acceptance
Order preparation
Delivery partner assignment
Pickup updates
Delivery updates
Order completion
Important account or service notifications
You can manage notification permissions through your device settings.
We may use collected information to:
Create and manage your account.
Authenticate your phone number.
Process and fulfil orders.
Connect customers with participating restaurants and delivery partners.
Process or confirm payments.
Provide delivery tracking.
Share necessary delivery information with restaurants and delivery partners.
Provide customer support.
Communicate important service information.
Detect and prevent fraud, abuse, and security incidents.
Maintain and improve PeasPro.
Diagnose technical problems and crashes.
Comply with applicable legal requirements.
Protect the rights, property, safety, and security of PeasPro and its users.
We do not sell your personal information.
We may share information when necessary to provide PeasPro services.
Information necessary to prepare and fulfil your order may be shared with the restaurant handling your order.
This may include:
Name
Order details
Delivery information
Customer instructions
Relevant contact information
Information necessary to complete your delivery may be shared with the delivery partner assigned to your order.
This may include:
Name
Delivery address
Order information
Customer instructions
Relevant contact information
Location information required for delivery
During an active delivery, location information may be used to provide live delivery tracking.
Payment-related information may be processed by providers such as Razorpay to facilitate and verify transactions.
We may use third-party providers for:
Cloud hosting
Authentication
Maps and location services
Payment processing
Push notifications
Analytics
Crash reporting
Customer support
Security and fraud prevention
These providers may process information on our behalf as necessary to provide their services.
We may disclose information when reasonably necessary to:
Comply with applicable law
Respond to lawful requests
Detect or prevent fraud
Protect users
Investigate security incidents
Enforce our policies
Protect our legal rights
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Where appropriate, information is protected using encryption during transmission.
However, no internet-based service can guarantee absolute security.
You are responsible for keeping your account and device secure and should not share OTPs or authentication codes with other people.
We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
The purpose for which information was collected
Whether your account remains active
Order and transaction requirements
Customer support requirements
Fraud and security prevention
Legal, tax, accounting, or regulatory obligations
Resolution of disputes
When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and legitimate retention requirements.
You may request deletion of your PeasPro account.
You can request account deletion through:
Profile → Settings → Account → Delete Account
You can request account deletion through:
If a dedicated account deletion page is provided, it will be accessible through the PeasPro website.
When an account deletion request is completed, we will delete or anonymize personal information associated with the account where required and where no legitimate retention requirement applies.
Certain information may need to be retained for a limited period where required or permitted by law, including information relating to financial transactions, fraud prevention, security, legal disputes, tax, accounting, or regulatory obligations.
Account deactivation or freezing is not treated as account deletion.
Depending on your device and the functionality you use, you may control permissions including:
Location
Camera
Photos and media
Notifications
You can manage many permissions through your Android device settings.
Disabling certain permissions may prevent some PeasPro features from working correctly.
PeasPro is a general consumer food and delivery service and is not directed specifically toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you believe that a child has provided personal information to us inappropriately, please contact us.
PeasPro may use third-party services to operate and improve the application.
These may include payment, authentication, hosting, mapping, notification, analytics, crash reporting, and other technical services.
Third-party providers may process information according to their own privacy policies.
We may update this Privacy Policy from time to time to reflect changes to:
Our services
Technology
Legal requirements
Data practices
Security practices
When we make changes, we will update the Last Updated date at the beginning of this Privacy Policy.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or your personal information, contact us:
PeasPro
Email: support@peaspro.com
Website: https://peaspro.com/
By using PeasPro, you acknowledge that you have read and understood this Privacy Policy.
Where applicable, PeasPro will request the permissions and consent required to collect and process personal information for specific features.
PeasPro: Food & Delivery
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